Do you want to build a sustainable advantage?
Investing in the competency of your people is important to ensure they meet any standards and build their confidence. Your capability, however, is far more than competency.
A capability is a focussed business operating model. It is the sum performance of an organisation’s processes (including structures, methods), people (individual competencies) and assets (including software/systems). We believe it needs to be understood to successfully plan and and deliver true business outcomes.
Just as competency alone is not enough to guarantee success, capacity (while easily obtained) is also not enough.
Innovation provides an advantage, your capability enables you to build and sustain that advantage.