We help clients accelerate and sustain
their transformations through

We help clients grow, digitise and optimise by focussing on execution capability …

Growth drives over 58% of all value creation. Execution capability and ability to adapt will help
optimise the portfolio to invest more in growth.

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Growth Strategy
  • Growth Strategy to prioritise the sources of growth that will materially contribute to value creation.
  • Digital Strategy to prioritise the opportunities from industry disintermediation and disruption.
  • Capability Planning to prepare the uplift required to execute the growth, digital or operational changes.
Commercial Effectiveness
  • Go To Market to optimise segmentation, direct/indirect models, structures and internal/partner coverage.
  • Channel strategy  for a multi-channel market to better support the customer’s journey to consume a broader offer.
  • Sales Force Effectiveness to optimise the skills, motivation, metrics and management of the sales force.
Products & Innovation
  • New product/service development to promote innovation and qualify the improvement to the value proposition.
  • Product Portfolio Optimisation to identify and address gaps, unprofitable or non-strategic products, and introduction of complementary services.
  • Pricing Optimisation to analyse and realise changes that can make a big impact on margins and revenue growth.
Digital Sales
  • Social commerce to create and optimise your (digital) customer community.
  • Personalisation and loyalty to develop the relationship with customers and suppliers for mutual benefit.
  • Digital channels and sales to create and grow revenue from new services within your customer community.
Optimise Operations
  • IT project optimisation to deliver key IT-enabled projects through specialised project management.
  • Corporate function optimisation for shared services, straight-through-processing, and build data for action.
  • Enterprise Resource Planning to transition to the next generation of platforms that underpin operations.
Actionable Insights
  • Data and analytics strategy to leverage rich data amid the exponential growth in data and services available.
  • Commercial Decision Support to equip the commercial organisation with operational and customer insights.
  • Customer Community development to enhance and develop rich-data to better serve the customer community.
Organisational Effectiveness
  • Operating Model and Organisational Design to optimise the relationship between all elements of the business.
  • Process Simplification to optimise the efficiencies of greater automation or centralisation; and prepare for digitisation.
  • Culture and Change management to define and embrace the change throughout the organisation and its partners.
Post Merger Integration
  • Synergy realisation to quickly bank the efficiencies, but critically realise the growth opportunities (the 1+1 = 3).
  • Team integration, uplift capability and create opportunity for talent to thrive in the new operating model.
  • Change and communication throughout both organisations and the market to motivate transition.
Regulatory & Compliance
  • Regulatory change that optimises the speed of change in order to minimise expenditure to maintain compliance.
  • Policy adoption to efficiently transition to new corporate policies and procedures.
  • Standards programs to efficiently adopt professional (e.g. PM) or corporate (e.g. methodology) standards.
Outcomes Clarity

Accelerate short and longer term results by defining and aligning to the full potential, articulated in clear, compelling and structured end-states that specify how the organisation will “look and feel”. All activities must contribute to these outcomes, and learnings to refine outcomes and recalibrate timing.

Outcomes anchor the ‘professionalisation’ of the community via correct language to enable communication and coordination throughout the organisation and its ecosystem of partners.

Optimised Benefits/Value

Accelerate by simplifying prioritisation through correct benefit and valuation disciplines which enable comparability between investments and over time. The most important benefits are not always financial, and target values are not always budgets.

Governance of value drivers enables the organisation to be adaptive and global language and rules are key components of the transformation infrastructure.

Adaptive Teams

Outcomes anchor the ‘professionalisation’ of the community via correct language to enable communication and coordination throughout the organisation and its ecosystem of partners and vendors.

A global language is a key component of the required transformation infrastructure.

Govern & Drive

Help governance teams accelerate by tightening the gap between value and product delivery through well equipped, devolved and active governance teams. These teams prioritise towards performance over compliance, and maintain an enterprise customer view. A true outcome focus enables a clear line of sight to drive accountability through the investment and product lifecycles.

Engagements are typically framed as governance team member support, Board advisory, operating model development, enhanced terms of reference and governance processes, strategic planning or facilitate enterprise PMOs.

Prioritise & Sequence

Help governance teams accelerate by clearer delineation through pipeline from product qualification, to investment valuation and then transparent benefit/KPI realisation. Change delivery and product development teams are assisted by enterprise-level facilitation (a portfolio is a subset of strategy, not a superset of activity) such that prioritisation recognises market/competitive position, and sequencing is influenced by relative stage of product lifecycle.

Engagements typically create or optimise business cases, investment management practices, operational planning, better use of (external) fact base to maintain validity of forecasts and tightening of pipeline disciplines.

Manage & Sustain

Help delivery teams accelerate results via programs to deliver the most valuable outcomes, typically across multiple divisions, and almost always across multiple product/service lines. Establish an environment for teams to be successful by aligning preferred ways of working with what is being built (i.e. outputs/products) and what is being achieved (i.e. outcomes). End state planning, conceptually right-to-left, identifies the actions to lock-in change following bursts of delivery.

Engagements are typically framed as program management and design, transformation office support, project management and team leadership or change facilitation.

Adapt & Deliver

Help delivery teams accelerate through fit-for-purpose project or product delivery methodologies, ensuring all activity contributes to predefined outcomes. An adaptive culture that translates learning into productivity and creates opportunity for talent development. An appropriate left-to-right delivery rhythm is influenced by the inherent complexity of the change. Different teams will have different rhythms

Engagements are typically framed as operating model design, digital product development, or process analysis and simplification before digitising or standardising.

Featured People

Our team leaders are distinguished by their repeated success through multiple organisations. They have previously held leadership roles in professional services and industry, and today bring complementary skills to our clients.

Their teams are primarily composed of our clients’ staff, with industry or technical specialists as required.

Other Team Leaders

KERRI LAWRENCE

Kerri is an experienced Program, Project and Change Management executive with a proven track record of delivering strategic projects on time and within budget in highly competitive and complex environments.

KERRI LAWRENCE
ANDREW WEGENER

Andrew specialises in designing and executing large scale business transformations partnering with executive teams to achieve their multi-year strategic goals – through projects, programs and PMO’s across different sectors including Telecommunications, Energy, Government, Media and Financial Services.

ANDREW WEGENER
MICHELLE MURRAY

Michelle is an accomplished consultant leading and delivering transformational business, IT and digital change. She is known for designing pragmatic solutions tailored to changing environments taking People, Leaders and Boards on the journey of change.

MICHELLE MURRAY

Featured Insights

Over 25 years of helping many of Australia’s leading organisations develop their execution capability has developed insights, frameworks and great experiences.

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Our Industries

Our clients span many industries since execution capability is industry agnostic.

The majority of our engagements also pursue accelerated growth, transition to digital business, mitigation of disruption and efficient compliance with regulation and other standards.

Digital is accelerating the blurring of traditional industry lines, increasing disintermediation opportunities, and forcing a rethink of the go-to-market model.